Earle Haven nursing home report reveals concerns that complaints were not passed to regulatorComplaints about aged care providers have doubled in the past four years, prompting calls from Labor for the government to urgently increase resources.The problem was highlighted in a report into the Earle Haven nursing home released this week, which criticised the way complaints about the Gold Coast centre were managed. The inquiry found that the complaints commissioner had received numerous complaints between January 2016 and June 2018 about the operation of the centre that were not acted on. Continue reading…
Source link : https://www.theguardian.com/australia-news/2019/nov/15/complaints-aged-care-double-four-years-funding
Author : Sarah Martin Chief political correspondent
Publish date : 2019-11-14 21:52:27
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